Shipping policy

Shipping Policy

Thank you for shopping at FridayBasket! We are committed to delivering your order accurately, in good condition, and always on time.

Please review our shipping guidelines below to understand how we process and deliver your orders.

1. Order Processing & Dispatch Time

  • All orders are processed and dispatched within 1 to 2 working days (excluding Sundays and public holidays) after receiving your order confirmation email.

  • You will receive another notification when your order has shipped.

2. Shipment Tracking

  • Once your product is dispatched, we will automatically send you a shipping confirmation email containing your tracking number.

  • You can use this number to track your package's journey in real-time through our courier partner's website. Please allow 24 hours for the tracking information to update.

3. Delivery Timeline

  • We strive to deliver your products as quickly as possible. Standard delivery typically takes 5 to 7 working days from the date of dispatch, depending on your location.

  • Note: Delivery times are estimates and may occasionally be delayed due to unforeseen circumstances like extreme weather, holidays, or carrier delays.

4. Shipping Damages

  • If you receive your order damaged, please contact us immediately so we can resolve the issue for you. Save all packaging materials and damaged goods before filing a claim.

Need Help?

If you have any questions about the status of your order or need assistance with tracking, please feel free to reach out to our customer support team:

How to add this to your Shopify Store:

  1. Since you are already on the Policies page, scroll down to the Shipping policy section.

  2. Click on the text box (or click Create from template if you want a starting point, though pasting the customized text above is recommended).

  3. Paste the policy text.

  4. Click Save at the top right of your Shopify admin screen.